Summary: The entire HenriettasHandbags.com website uses Secure Sockets Layer (SSL) technology to securely protect all customer information. Credit card information is communicated securely and directly with our merchant account provider; your credit card information is not seen nor stored by HenriettasHandbags.com. HenriettasHandbags.com does not sell, trade, or otherwise transfer your personal information to outside parties.
What information do we collect?
When placing an order, HenriettasHandbags.com collects the following information: Name, billing address, shipping address (if different), email address, and telephone number.
We have a newsletter sign-up that collects your email address and your first name. The newsletter database is separate from the order processing database, and the two functions (newsletter and checkout) are independent of each other.
The information you provide will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever.
During the checkout process, if you select the payment by credit card option, your credit card information will be securely transferred for processing using a Secure Sockets Layer (SSL) protected payment gateway with our merchant account provider.
For what do we use your information?
The ordering information we collect from you will be used in the following ways:
Order processing - You will receive an order confirmation email, and another email when your order is shipped.
Customer Service - your information allows us to contact you if there is any issue regarding your order.
Customers with a USA shipping address will receive an email from the USPS website that provides your delivery confirmation number.
If you sign up for our email newsletter, your email address is only used for the express purpose of delivering the monthly newsletter. Note: If at any time you would like to unsubscribe from receiving future email newsletters, the detailed unsubscribe instructions are located at the bottom of each email.
How do we protect your information?
Your name, address, email address, and phone number are stored on our secure web server.
Your credit card information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our secure payment gateway provider's database only to be accessible by those authorized with special access rights (and who are required to keep the information confidential).
Your credit card information is not stored in our web server database.
Do we use cookies?
A "cookie" is a small data text file that is placed in your browser and allows for full functionality of our shopping cart. Cookies themselves do not contain any personal information, and HenriettasHandbags.com does not use cookies to collect personal information.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer your personal information to outside parties.